woocommerce Smart Reminder Emails

woocommerce Smart Reminder Emails

woocommerce Smart Reminder Emails is a powerful automation plugin designed to enhance WooCommerce stores by sending follow-up and payment reminder emails based on highly customizable conditions. Developed by WP Overnight, the plugin leverages the WooCommerce email system and the WordPress Action Scheduler to execute time-based, event-driven reminders with precision and flexibility.

At its core, this extension allows store owners to create rules that trigger emails after a specified time from an order event, such as after a purchase, pending payment, or completed transaction. Time intervals can be fine-tuned to minutes, hours, days, or even specific weekdays. The rule system also supports multiple filters, including order status, customer roles, payment methods, shipping methods, products, categories, and order totals. This makes it easy to send tailored emails that match specific customer behaviors or purchase patterns.

The email content itself is customizable with dynamic placeholders such as {customer_name}, {order_total}, or {order_date}. You can format emails using HTML, plain text, or rich text formats. For better control, the plugin supports CC and BCC fields, manual sending, preview options, and the ability to log sent emails into the order notes. It even integrates with multilingual plugins like WPML to ensure emails are delivered in the correct language.

One of the most impactful uses of the plugin is for payment reminders. For example, if a customer’s order remains in “Pending Payment” status after 24 hours, an automated reminder can be sent prompting them to complete the transaction. You can even include PDF invoices or attach relevant documents automatically.

This plugin is invaluable for reducing cart abandonment, improving customer engagement, and maintaining professional communication without adding operational overhead.